All CLIQD products are digital PDF downloads. Due to the nature of digital products, which are accessible immediately after purchase, we are unable to offer returns or exchanges once a file has been downloaded.

We encourage you to read all product descriptions carefully before purchasing. If you have any questions about a product before buying, please contact us at studio@cliqdpatternkits.com and we'll be happy to help.

DAMAGED OR INCORRECT FILES

If you experience a technical issue with your download — such as a corrupted or incorrect file — please contact us immediately at studio@cliqdpatternkits.com with your order number and we'll resolve it straight away.

REFUNDS

Refunds are considered on a case by case basis. If you believe you are entitled to a refund please contact us at studio@cliqdpatternkits.com with your order number and details of your request.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD

If you are purchasing from within the European Union, please note that the 14 day cooling off period may not apply to digital products that have been accessed or downloaded. Please contact us at studio@cliqdpatternkits.com before purchasing if you have any questions.

NEED HELP?

Contact us at studio@cliqdpatternkits.com — we're always happy to help.